Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Doug Hoover

Doug Hoover

December 29, 2025

5  out of  5
rating by Doug Hoover
"Exceedingly glad we chose Lisa McCoys State Farm agency. Efficient, friendly and professional."
Profile photo of Will Hammers

Will Hammers

December 22, 2025

5  out of  5
rating by Will Hammers
"Kind and intelligent lady, the same applies for her secretary... I needed roadside assistance. It was absolutely no hassle"
We responded:
"Will, This made my day! Thank you so much. We appreciate your business! - Lisa"
Profile photo of Dawn Brandsma

Dawn Brandsma

December 18, 2025

5  out of  5
rating by Dawn Brandsma
"I changed my auto and renters insurance to State Farm and the process couldn’t have been easier. Very courteous and helpful."
We responded:
"Dawn, Thank you for the feedback! We appreciate your business. - Lisa"
Profile photo of Joy Hill

Joy Hill

December 5, 2025

5  out of  5
rating by Joy Hill
"Lisa was very nice and helpful."
We responded:
"Joy, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Lisa"
Profile photo of Laurie Martin

Laurie Martin

December 4, 2025

5  out of  5
rating by Laurie Martin
"I had an amazing experience with this State Farm office. Sherri was absolutely wonderful, patient, welcoming, and took her time to explain everything clearly. She went above and beyond to help me understand my policy and made sure all my questions were answered. I left feeling confident, supported, and genuinely cared for. It’s rare to find service like this. I’m so glad I switched to this agency, I highly recommend them, and especially Sherri, to anyone looking for knowledgeable and caring insurance professionals."
We responded:
"Laurie, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lisa"
Profile photo of Mark Trexler

Mark Trexler

December 3, 2025

5  out of  5
rating by Mark Trexler
"really can't say enough, always there when i need them...i can be assured the office has helped others in the same manner because they worked with me with care in every step... very helpful for those having a rough go at life, been a great professional and warm connection and experience to assign my needs... thank you... happy holidays!!"
We responded:
"Mark, Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Lisa"
Profile photo of Lock step gone

Lock step gone

December 1, 2025

5  out of  5
rating by Lock step gone
"Literally the best experience I've ever had purchasing car insurance. I spoke with Sherri & she was super friendly & informative. It was a very fast process. I highly recommend talking to her for anyone looking to purchase any type of insurance."
We responded:
"This made my day! Thank you so much for the kind review. We appreciate your business. - Lisa"
Profile photo of Rudolph Nero

Rudolph Nero

November 26, 2025

5  out of  5
rating by Rudolph Nero
"I always have a great experience when I talk to Lisa and her staff. They make sure I have the right coverage and all the discounts I qualify for!"
We responded:
"Rudolph, It is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lisa"
Profile photo of Ashton Statler

Ashton Statler

November 23, 2025

5  out of  5
rating by Ashton Statler
"I had an excellent experience with Lisa at State Farm for both my renter’s insurance and auto insurance coverage. She made the entire process simple and stress-free, helping me find the best insurance rates and explaining every detail clearly. Lisa is extremely knowledgeable and always quick to respond, which made switching and setting up my policies fast and easy. If you’re looking for affordable renter’s insurance, reliable auto insurance, or an agent who truly cares about finding the right coverage, Lisa is the one to call. Her professionalism and customer service are second to none. I highly recommend Lisa for anyone searching for top-rated State Farm insurance or a trustworthy local insurance agent."
We responded:
"Ashton, This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. We appreciate your business more than you know! - Lisa"
Profile photo of Joseph Statler

Joseph Statler

November 22, 2025

5  out of  5
rating by Joseph Statler
"My insurance agent, Lisa, is incredibly friendly, always quick to respond, and truly a wonderful person to work with. Lisa provided exceptional home, vehicle and motorcycle insurance at a fair and competitive rate. She was able to provide renter’s insurance along with life coverage. Her office manager, Sherri, was friendly, knowledgeable and very attentive to my needs."
We responded:
"Joseph, My team and I are grateful for the opportunity to serve you each day. We're always more than happy to assist you and make sure your questions are answered to your satisfaction! - Lisa"
Profile photo of Ryan Ray

Ryan Ray

November 18, 2025

5  out of  5
rating by Ryan Ray
"The best around! Great communication and knowledge. Looks out for your best interest and is very completive on pricing!!"
We responded:
"Ryan, I'm so glad our team has been able to give you such a great experience with our State Farm Agency! We appreciate you!- Lisa"
Profile photo of Cody Schubert

Cody Schubert

November 13, 2025

5  out of  5
rating by Cody Schubert
"Lisa is a great agent. Had a major accident and her office handled everything on time and correctly. She found me ways to save on my monthly car insurance with programs offered through State Farm."
We responded:
"Cody, Thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Lisa"
Profile photo of Terry Miller

Terry Miller

November 12, 2025

5  out of  5
rating by Terry Miller
"Always a good experience since I Lisa has been my Agent , thank you Lisa"
We responded:
"Terry, Thank you so much for your kind review! I appreciate it. My team and I will always be here for you in your time of need! - Lisa"
Profile photo of paula arnold

paula arnold

November 11, 2025

5  out of  5
rating by paula arnold
"Professional, friendly, fast, Thank you, I will recommend you to everyone"
We responded:
"Paula, Thank you for the opportunity to serve your insurance needs! - Lisa"
Profile photo of Tracy Miller

Tracy Miller

November 10, 2025

5  out of  5
rating by Tracy Miller
"Lisa and other employees at state farm are always helpful,polit and professional."
We responded:
"Tracy, Thank you for giving my team and I the opportunity to assist you in your time of need. We look forward to providing you with an exceptional customer service experience in the future as well. - Lisa"
Profile photo of Rob Mazur

Rob Mazur

November 4, 2025

5  out of  5
rating by Rob Mazur
"Her office called and gave me some good news saving me some money. Thank you very much."
We responded:
"I am so happy to hear we were able to provide you with a positive experience and set you up with the insurance coverage that works the best for you! Thank you so much for your review, Rob! - Lisa"
Profile photo of Eleanor

Eleanor

October 24, 2025

5  out of  5
rating by Eleanor
"Excellent..Lisa took care of me with updated my insurance policy."
We responded:
"Hi Eleanor! Thank you for the 5-star review! We’re so glad Lisa was able to help update your policy and make everything easy for you. We appreciate you being part of our agency and we’re always here if you need anything! - Lisa"
Profile photo of Marcy Duddy

Marcy Duddy

October 15, 2025

5  out of  5
rating by Marcy Duddy
"Such a great experience working with the staff at her office. Made adding coverage and changes to our policies so easy and no unnecessary pressure. Highly recommend!"
We responded:
"Marcy, This made my day! Thank you for sharing. We’re always here to help and offer any assistance you may need. - Lisa"
Profile photo of mike D

mike D

October 15, 2025

5  out of  5
rating by mike D
"Excellent and fast service!"
We responded:
"Mike, Thank you! I’m happy your insurance experience was so positive! - Lisa"
Profile photo of Becky Steele

Becky Steele

October 3, 2025

5  out of  5
rating by Becky Steele
"Very polite and is a big help with any info I may need."
We responded:
"Becky, Thank you! I’m happy your insurance experience was so positive! - Lisa"
Profile photo of Pete Pagley

Pete Pagley

September 29, 2025

5  out of  5
rating by Pete Pagley
"Excellent service and quick responses from Lisa and her staff!"
We responded:
"Pete, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lisa"
Profile photo of Mark Aikens

Mark Aikens

September 28, 2025

5  out of  5
rating by Mark Aikens
"Lisa is an incredible asset. She was patient and knowledgeable in all aspects of insurance. She took the time to explain all my options and was able to get me a great price for my insurance."
We responded:
"Mark, Thank you for taking a moment to express your satisfaction with our office! My team and I will always work hard for your business each day! - Lisa"
Profile photo of Mehmet Iclek

Mehmet Iclek

September 24, 2025

5  out of  5
rating by Mehmet Iclek
"Best in the business…. Always very helpful and professional"
We responded:
"Mehmet, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lisa"
Profile photo of bevis 316

bevis 316

September 22, 2025

5  out of  5
rating by bevis 316
"Lisa is a superb professional when it comes to insurance. From the first moment I contacted her, she has been courteous and helpful with all my insurance needs and questions. Would recommend her and state farm to anyone in need of insurance."
We responded:
"We're proud to serve you each day and thank you for trusting our agency to handle your insurance needs. My team and I look forward to a continued relationship with you! - Lisa"
Profile photo of Bobby Myers

Bobby Myers

September 12, 2025

1  out of  5
rating by Bobby Myers
"Terrible people that just want the money don’t care if you get in trouble for not knowing something. Can’t be surprised considering they my brothers accident was his fault and even a cop I grew up with said it’s not his fault. Stay away from these awful people"
We responded:
"We’re sorry to hear about your frustration, Bobby. When someone purchases a brand-new vehicle, insurance requirements can change. Most lenders require full coverage on a new car, which is more expensive than the coverage available on an older vehicle. We understand that this can feel overwhelming, but our goal is always to make sure you’re informed about your options and protected in the way that best meets your needs. - Lisa"