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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jack William Wetzel

March 16, 2026

5  out of  5
rating by Jack William Wetzel
"Couldn’t ask for a more patient, professional, and understanding agent! I wouldn’t work with State farm if it wasn’t for her"
We responded:
"Jack, Thank you for your feedback. Our team appreciates you taking the time to share your experience and is glad the support and communication were helpful. We appreciate you leaving a review. - Lisa"
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Jennifer Bradshaw

March 16, 2026

5  out of  5
rating by Jennifer Bradshaw
"I cannot say enough great things about Lisa and her team, especially Sherri. After a horrendous accident I was involved in late last year, they went above and beyond to help me through an incredibly difficult time. Their care, concern, and diligence in assisting with getting my car back home brought a tremendous amount of relief when I needed it most. If you are looking for a knowledgeable and responsive insurance agent for auto insurance or home insurance, Lisa and her staff truly set the standard for customer service. They always answer my questions quickly and take the time to make sure I fully understand my coverage. What I appreciate most is that they regularly review my policies to ensure I have the right protection in place while also helping me find better savings. It’s clear they genuinely care about their clients and want to make sure you have the best coverage for your needs. Lisa and Sherri are professional, compassionate, and incredibly dedicated. If you need an insurance agent who will truly advocate for you and provide outstanding service, I highly recommend them. 10/10!"
We responded:
"Jennifer, Thank you for taking the time to share such a detailed experience. Our team truly appreciates your kind words and is glad we were able to support you during a difficult time. We’re grateful you recognized the care, communication, and ongoing support from our office. Thank you again for your feedback and for your recommendation. - Lisa"
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Jake Godec

March 13, 2026

5  out of  5
rating by Jake Godec
"Made the process painless and very quick, also saved my hundreds a month. If I could give her 10 stars I would. Highly recommend"
We responded:
"Jake, Thank you for sharing your experience. Our team is glad the process was quick and easy to navigate, and we appreciate you taking the time to leave a review and recommendation. - Lisa"
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Vincenzo Kortstam

March 11, 2026

5  out of  5
rating by Vincenzo Kortstam
"Reliable, fast and easy service."
We responded:
"Vincenzo, Thank you for your feedback. We appreciate you taking a moment to share your experience and are glad everything was smooth and straightforward for you. - Lisa"
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Frankie DeVite

March 6, 2026

5  out of  5
rating by Frankie DeVite
"Lisa was very kind and helped me right at closing hours thanks again ☺️"
We responded:
"Frankie, Thank you for sharing your feedback. We appreciate the recognition, and our team is glad we were able to assist you. We appreciate you taking the time to leave a review. - Lisa "
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Denice Taylor

February 21, 2026

5  out of  5
rating by Denice Taylor
"Lisa McCoy explained everything about our current insurance and gave us options for changes if we need them. Both Lisa and Sherry were so kind. I’m so glad we made the choice to have insurance thru them."
We responded:
"Denice, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Lisa"
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Jon Reynolds

February 20, 2026

5  out of  5
rating by Jon Reynolds
"I really appreciate all the help and info from agent Lisa! A+++"
We responded:
"Jon, thank you for the positive feedback! We appreciate it. - Lisa"
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Zachary Duncan

February 19, 2026

5  out of  5
rating by Zachary Duncan
"Great insurance for great prices. Not only are they always available for in depth questions but they are one of the few insurance agencies that still offer partial and full tort. I highly recommend them to anyone!"
We responded:
"Zachary, thanks for the kind words. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Lisa"
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Bigheart521

February 17, 2026

5  out of  5
rating by Bigheart521
"Thank you Kailee for your help with my ID Card."
We responded:
"I am so glad Kailee was able to help! Thank you for leaving a positive review and don't hesitate to reach out if you need further assistance! - Lisa"
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Patricia Kienast

February 12, 2026

5  out of  5
rating by Patricia Kienast
"Lisa and Sherry and staff are always ready yo help me with updates, questions and payment reminders that keep my policy secure!! Thank you State Farm"
We responded:
"Patricia, thank you so much for your kind words about my team and I. Our wish is that we always provide you with an excellent customer service experience. We are honored to be able to assist you with your insurance needs! - Lisa "
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Matthew Howard

February 10, 2026

5  out of  5
rating by Matthew Howard
"Lisa is the best! Always super helpful."
We responded:
"Matthew, Thank you for your feedback! We're glad the team was able to assist you and appreciate you sharing your thoughts. - Lisa"
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J B

February 3, 2026

5  out of  5
rating by J B
"This office has always done a great job and will exceed your expectations."
We responded:
"J, We appreciate your feedback and are happy to hear about your experience with our team. Thank you for choosing our office. - Lisa"
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Heidi Masters

January 28, 2026

5  out of  5
rating by Heidi Masters
"Dealt with Sherri for home owner and auto quotes. She was able to answer all my questions and got me the coverage needed."
We responded:
"Heidi, Thank you for your review! We're glad Sherri could answer your questions and provide support through the process. We appreciate you sharing your feedback. - Lisa"
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Deb

January 26, 2026

5  out of  5
rating by Deb
"We have our auto and homeowner's insurance with this office. These ladies provide outstanding customer service. They are very knowledgeable and provide prompt, courteous service."
We responded:
"Deb, Thank you for your kind words! We're thrilled to hear our team provided you with knowledgeable and prompt service. We truly appreciate your business! - Lisa"
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Gary

January 19, 2026

5  out of  5
rating by Gary
"I was looking to get quotes to move my homeowners and auto insurance. I walked into Lisa’s office blindly. We sat down and she went over everything with me. She is very knowledgeable and easy to work with. She explained things in an easy way to understand. She explained discounts that I never knew were available to me. Very laid-back and stress-free experience. I highly recommend Lisa!"
We responded:
"Gary, Thank you for sharing your experience! Your feedback means a lot. - Lisa"
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Lindsay Dew

January 19, 2026

5  out of  5
rating by Lindsay Dew
"We recently switched our auto and homeowners insurance to work with Lisa, and we couldn’t be more thankful that we did. She helped us save over half on our monthly auto insurance payments and also lowered our homeowners insurance, which was such a blessing for our family. We had been with the same insurance company for about eight years, so making a change felt a bit overwhelming at first, but she made the entire process smooth, straightforward, and easy to understand. She took the time to explain our options and never made us feel rushed or pressured. We truly appreciate her time, effort, and care, and we look forward to working with her for many years to come."
We responded:
"Lindsay, Thank you for the feedback! We appreciate it and are happy you felt supported every step of the way. - Lisa"
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Norma

January 16, 2026

5  out of  5
rating by Norma
"Lisa is very helpful and I am happy to have her as my agent. I'm looking forward to her watching over my policies and advising me if I need to make any changes."
We responded:
"Norma, Thank you so much for taking the time to share your experience with our office. We are so happy to have you as a part of our State Farm family and look forward to working together for many years to come! - Lisa"
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Rick Hastings

January 7, 2026

5  out of  5
rating by Rick Hastings
"I really appreciate the help from the Agent Lisa McCoy. Answered all my questions and spoke to me in words I could understand. Most insurance companies I deal with it's all automated and robots, so I love having nice people that can walk me through the right steps to take and coverages to select. I would give this office 10 stars if it allowed me too. Thank you so much Lisa and your whole office!!! Also, I didn't know they offered life insurance and supplemental Health policies at State Farm. Again, so glad I was able to speak with experienced insurance professionals."
We responded:
"Rick, Thank you for sharing your experience! We're glad we could assist you and provide clear guidance. We appreciate your feedback and are happy we could help answer your questions. - Lisa"
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Heidi Ritter

January 6, 2026

5  out of  5
rating by Heidi Ritter
"Currently working on my 1st claim with AAA, and I must say the help/guidance Im receiving from Lisa and Sherri is fantastic! Prompt with replies whether via phone or email. I receive follow-up calls/emails as well. Filing a claim can be rough, but the ladies at State Farm make it a very positive experience!"
We responded:
"Heidi, Thank you for sharing your experience! We're so glad to hear that your experience was so positive. We appreciate the recommendation! - Lisa"
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Doug Hoover

December 29, 2025

5  out of  5
rating by Doug Hoover
"Exceedingly glad we chose Lisa McCoys State Farm agency. Efficient, friendly and professional."
We responded:
"Doug, Thank you so much for the kind words. We're so glad to hear that we provided you with a great experience. Call us anytime! - Lisa"
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Will Hammers

December 22, 2025

5  out of  5
rating by Will Hammers
"Kind and intelligent lady, the same applies for her secretary... I needed roadside assistance. It was absolutely no hassle"
We responded:
"Will, This made my day! Thank you so much. We appreciate your business! - Lisa"
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Dawn Brandsma

December 18, 2025

5  out of  5
rating by Dawn Brandsma
"I changed my auto and renters insurance to State Farm and the process couldn’t have been easier. Very courteous and helpful."
We responded:
"Dawn, Thank you for the feedback! We appreciate your business. - Lisa"
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Joy Hill

December 5, 2025

5  out of  5
rating by Joy Hill
"Lisa was very nice and helpful."
We responded:
"Joy, My team and I will always go above and beyond to exceed your customer service expectations! Call us anytime. - Lisa"
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Laurie Martin

December 4, 2025

5  out of  5
rating by Laurie Martin
"I had an amazing experience with this State Farm office. Sherri was absolutely wonderful, patient, welcoming, and took her time to explain everything clearly. She went above and beyond to help me understand my policy and made sure all my questions were answered. I left feeling confident, supported, and genuinely cared for. It’s rare to find service like this. I’m so glad I switched to this agency, I highly recommend them, and especially Sherri, to anyone looking for knowledgeable and caring insurance professionals."
We responded:
"Laurie, Your experience with our team is exactly what we strive for. Thank you so much for leaving a positive review! We look forward to working with you for years to come! - Lisa"
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Mark Trexler

December 3, 2025

5  out of  5
rating by Mark Trexler
"really can't say enough, always there when i need them...i can be assured the office has helped others in the same manner because they worked with me with care in every step... very helpful for those having a rough go at life, been a great professional and warm connection and experience to assign my needs... thank you... happy holidays!!"
We responded:
"Mark, Thank you so much for sharing your experience with our office. My team and I have always enjoyed working with you and assisting you with your insurance needs. We look forward to continuing to grow this relationship! - Lisa"