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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Norma

Norma

October 15, 2026

5  out of  5
rating by Norma
"As always Lisa's office is helpful. Thank you Lisa and staff."
We responded:
"Norma, Thank you so much for taking the time to share your experience with our office. We are so happy to have you as a part of our State Farm family and look forward to working together for many years to come! - Lisa"
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Michael Devers

October 6, 2026

5  out of  5
rating by Michael Devers
"AWESOME SERVICE! THANK YOU"
We responded:
"Michael, knowing that your positive experience is being shared with others means the world to our State Farm Agency! Thank you so much! - Lisa"
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Allison Scherer

October 6, 2026

5  out of  5
rating by Allison Scherer
"They were so wonderful and able to help lower our insurance! Especially when we have two kids still in college and a 16 year old driver!! Thank you Ashlee and Lisa so much!!!"
We responded:
"Allison,

Thank you so much for your kind words! We're thrilled to hear that we could assist with your insurance needs, especially with two kids in college and a new driver in the family. It's wonderful to know that Ashlee and I could help make things a bit easier for you. If you ever need anything else, we're here for you!

- Lisa"
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Jim Enenkel

October 6, 2026

5  out of  5
rating by Jim Enenkel
"Lisa and her team are exceptional. They go above and beyond to help and meet your needs when it comes to your insurance."
We responded:
"Jim,

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with us. It's our pleasure to go above and beyond to assist with your insurance needs. We truly appreciate your feedback and look forward to continuing to serve you.

- Lisa"
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Dusty Costa

October 1, 2026

5  out of  5
rating by Dusty Costa
"Lisa was awesome and gave us a great deal on our auto coverage. I highly recommend her"
We responded:
"Dusty,

Thank you so much for your kind words! It's wonderful to hear that you had a positive experience with your auto coverage. Your recommendation means a lot, and I'm thrilled to have been able to assist you.

- Lisa"
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paige householder

September 28, 2026

5  out of  5
rating by paige householder
"Lisa helped me switch over my insurance with no issues and got me a good deal. She was so nice and super helpful. 10/10 recommend!"
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Heather Juleen

September 26, 2026

5  out of  5
rating by Heather Juleen
"Beautiful service, very kind and attentive. She helps me get what I need at an affordable rate!"
We responded:
"Heather,

Thank you so much for your wonderful feedback! We're happy to have been able to assist you with your insurance needs. Your satisfaction is our top priority, and we're here whenever you need us.

- Lisa"
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Ken Dess

September 24, 2026

5  out of  5
rating by Ken Dess
"Very friendly and knowledgeable. She made things very easy for me"
We responded:
"Ken,

Thank you so much for your kind words! It's wonderful to hear that you found the experience friendly and knowledgeable. Making things easy for you is always our aim. We truly appreciate your feedback and look forward to assisting you with any of your insurance needs in the future.

- Lisa"
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James Murphy

September 22, 2026

5  out of  5
rating by James Murphy
"Customer service was above and beyond."
We responded:
"James,

Thank you so much for your wonderful feedback! We're thrilled to hear that you found our customer service to be above and beyond. It's always our aim to provide a great experience for our customers. If you ever need assistance with any of your insurance needs, feel free to reach out.

- Lisa"
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Lee Johnston

September 21, 2026

5  out of  5
rating by Lee Johnston
"I love the Lisa McCoy State Farm insurance agency. I don’t have to deal with the much, but when I do, it’s always a great experience. I’m always completely satisfied at the end of our interactions."
We responded:
"Lee,

Thank you so much for your kind words! It's wonderful to hear that you've had great experiences with our office. We're delighted to know that you're completely satisfied with our interactions. If you ever need assistance or have questions, we're here to help.

- Lisa"
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Jt Kennedy

September 19, 2026

5  out of  5
rating by Jt Kennedy
"When I moved back to Pennsylvania I had to change insurance companies. I didn’t know anyone or much about other insurance companies. I called Lisa and she was very helpful in setting up my Homeowners and auto policies and I have a lot of cars and change coverage often and she has always been pleasant and helpful. We are now working on life insurance. I would recommend Lisa to all my friends, family and acquaintances."
We responded:
"Jt Kennedy,

Thank you so much for sharing your experience! It's wonderful to hear that your transition back to Pennsylvania was made smoother with the help of our office. I'm glad to know that setting up your homeowners and auto policies went well and that you found the process pleasant. It's great to hear we're now assisting you with life insurance too. Your recommendation means a lot, and we're here to help with any insurance needs you may have in the future.

- Lisa"
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Deana Rossetti

September 16, 2026

5  out of  5
rating by Deana Rossetti
"Lisa is great, she helped me out tremendously!!! She is quick to respond to any question and concern. Would recommend her office to anyone in need of insurance!!!"
We responded:
"Deana,

Thank you so much for your wonderful feedback! It's fantastic to hear that you had such a positive experience. I'm thrilled to have been able to assist you with your insurance needs and to know that you found the responses quick and helpful. Your recommendation means a lot to us!

- Lisa"
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Robert Rankin

September 16, 2026

5  out of  5
rating by Robert Rankin
"Very helpful insurance needs. Customer friendly support and service."
We responded:
"Robert,

Thank you so much for your kind words! It's wonderful to hear that you found our support and service helpful for your insurance needs. We truly appreciate your feedback and are delighted to have you as a valued customer.

- Lisa"
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Lewis Laughlin

September 11, 2026

5  out of  5
rating by Lewis Laughlin
"LisaReally nice always there to answer questions.... probably the best state farm agent in new castle!!!"
We responded:
"Lewis,

Thank you so much for your kind words! It's wonderful to hear that you feel supported and that your questions are always answered. We're thrilled to be your choice for insurance in New Castle. Your feedback truly means a lot to us!

- Lisa"
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Michael Cook

September 11, 2026

5  out of  5
rating by Michael Cook
"Well pleased with the way you handled my situation."
We responded:
"Michael, Thanks for the five star rating. We appreciate you taking the time to leave a review and share your support. - Lisa"
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Matthew Howard

September 10, 2026

5  out of  5
rating by Matthew Howard
"Lisa is the best! Always super helpful."
We responded:
"Matthew, Thank you for your feedback! We're glad the team was able to assist you and appreciate you sharing your thoughts. - Lisa"
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Suzanne Jewell

August 27, 2026

5  out of  5
rating by Suzanne Jewell
"I needed pricing for car insurance and Lisa was very helpful finding information I needed."
We responded:
"Suzanne,

Thank you so much for your kind words! I'm thrilled to hear that you found the information you needed for car insurance. It's always a pleasure to help out and make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out anytime.

- Lisa"
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Infamous4 Decorating

August 25, 2026

5  out of  5
rating by Infamous4 Decorating
"State farm on Wilmington Road with agent Lisa M. Provides outstanding and personalized customer service I was with them for years as well as my parents. My parents suddenly passed away and I continue to use their insurance even living in Pittsburgh Allegheny county I still use Lisa and her team they have helped me tremendously over the last two years and helped my parents since they were driving. I highly recommend her."
We responded:
"Thank you so much for your heartfelt review! It's truly touching to hear about your long-standing relationship with our office and how we've been able to support you and your family over the years. We're honored to continue serving you, even from a distance in Pittsburgh. Your recommendation means the world to us, and we're here whenever you need us.

- Lisa"
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Kitty Turner

August 20, 2026

5  out of  5
rating by Kitty Turner
"Lisa McCoy is a great insurance agent! Any time i call she takes the time to answer ALL my questions and sometimes its alot. When adding new vehicles or young drivers she always takes the time to run all scenarios. If you are in Lawrence county and need car insurance Lisa is the one to call!"
We responded:
"Kitty, What a kind review, thank you for sharing! No question is ever too big or too small and we are so glad our customers feel comfortable reaching out whenever they need us. Being a resource for our community is something our whole team takes great pride in. We look forward to continuing to take great care of you! - Lisa"
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Izzy Zinza

June 11, 2026

5  out of  5
rating by Izzy Zinza
"Lisa did a great job with our insurance!"
We responded:
"Izzy, What a great review, thank you for sharing! Delivering a great experience for every customer from start to finish is something our whole team takes pride in. We look forward to continuing to take great care of you! - Lisa"
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Alyssa Devers

May 7, 2026

5  out of  5
rating by Alyssa Devers
"Lisa is always there when I need her and makes the insurance process so easy. She is professional, kind, knowledgeable, and quick to respond. I truly appreciate her help and highly recommend her for any insurance needs!"
We responded:
"Alyssa, Thank you for the wonderful feedback! We are so glad to hear that your experience has been smooth and positive. It means a lot to know that you feel supported and well taken care of. We truly appreciate your recommendation and look forward to continuing to be here for you! - Lisa"
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Krystyn Kokan

May 7, 2026

5  out of  5
rating by Krystyn Kokan
"Lisa made switching my insurance to State Farm such an easy process! She was incredibly kind, responsive, and always available whenever I had questions or needed help. She explained everything clearly and made the whole experience stress-free. I truly appreciate her professionalism and excellent customer service. Highly recommend working with Lisa!"
We responded:
"Krystyn, Thank you so much for sharing your experience! We are thrilled to hear that switching to State Farm was a smooth process. Providing clear, attentive service is something we truly care about and it is wonderful to know that came through. We appreciate your recommendation and look forward to being here for you whenever you need us! - Lisa"
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Kevin Swogger

April 29, 2026

5  out of  5
rating by Kevin Swogger
"Always a pleasure to deal with everyone from there office."
We responded:
"Kevin, Thank you for your feedback. We’re glad to hear you’ve had positive experiences with our team. We appreciate you taking the time to share this and are here if you need anything. - Lisa"
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beverly hostetler

April 24, 2026

5  out of  5
rating by beverly hostetler
"Lisa and her staff have always been helpful and informative. It is a pleasure doing business with them."
We responded:
"Beverly, Thank you for your kind words! We’re glad to hear you’ve had a positive experience and appreciate you taking the time to share your feedback. - Lisa"
Profile photo of Tameka Newton

Tameka Newton

April 10, 2026

5  out of  5
rating by Tameka Newton
"Lisa always helps me whenever I have any questions. She’s quick with response time and leaves me with no additional questions to be asked."
We responded:
"Tameka, Thank you for sharing your experience! We’re glad the team has been responsive and thorough in answering your questions. We appreciate you taking the time to leave a review! - Lisa"